TECHNICAL SUPPORT FOR COACHES & WELLNESS PRACTITIONERS

Quiet, reliable, behind‑the‑scenes support so you can stay focused on your work.

Running a business asks a lot of you — your energy, your attention, your creativity. My role is to take care of the practical, behind‑the‑scenes work so you can stay focused on what you do best.

I work quietly, reliably and with a calm, organised approach. No fuss. No overwhelm. Just the support you need, delivered in a way that feels spacious and manageable.

SERVICE OVERVIEW

  • Sound wave

    Podcast Editing

    Clean, simple editing and uploads.

  • Browser Image

    Website Tidy-Ups

    Small updates that make a big difference.

  • Newsletter Management (Monthly Retainer)

    Newsletter Management (Monthly Retainer)

    Newsletters that go out on time, every time.

PODCAST EDITING AND SUPPORT (Fortnightly)

£90 per episode

For coaches and therapists who want their podcast to feel polished without spending hours editing.

What I take care of:

  • Removing mistakes, pauses and filler words

  • Adding intro/outro

  • Levelling audio

  • Exporting final files

  • Uploading to your podcast host

  • Creating simple slides/graphics for YouTube or Vimeo

  • Preparing and uploading files to YouTube/Vimeo

  • Adding descriptions, tags and basic SEO

  • Preparing embed code or files for your website

  • Creating timestamps/chapters if needed

A simple, steady process that keeps your episodes flowing.

Website Tidy‑Ups

£40–£60 per session

Small updates that make a big difference to how your site feels and functions.

Examples:

  • Updating pages

  • Fixing spacing and layout/checking mobile layout

  • Adding new sections

  • Refreshing images

  • Cleaning up navigation

  • Basic SEO improvements (titles, descriptions, alt text)

  • Tidying blog categories and tags

Perfect if you want your site to feel clearer, cleaner and easier to navigate.

Newsletter Management (Monthly Retainer)

£120–£180 per month (or £60–£90 per single issue)

You gather the news, I turn it into a newsletter your readers actually want to open — designed, proofed and sent, without it sitting on your to-do list.

Includes:

  • Chasing content on a gentle reminder schedule, so nothing gets missed

  • Designing and formatting the newsletter to match your brand style

  • Sourcing or resizing images

  • Proofreading for typos, broken links and formatting slips

  • Scheduling and sending via your email platform (Mailchimp, Squarespace, etc.)

  • A simple stats summary after each send — opens, clicks, what resonated

  • One round of revisions before send

A steady, once-it's-set-up-it-just-flows process — so your audience hears from you consistently, and you're not the bottleneck.

Also available: quarterly report round-ups for boards, funders or members — get in touch for details.

Course Uploads

£100–£150 per course (or £30–£40/hour for ongoing updates)

You create the content — I organise it into a smooth, accessible learning experience.

Includes:

  • Organising modules and lessons

  • Uploading videos, audio and PDFs

  • Formatting text and worksheets

  • Adding downloadable files

  • Setting up lesson navigation

  • Creating a clean, consistent layout across the course

  • Adding thumbnails or simple graphics

  • Checking mobile layout

  • Setting visibility, access and scheduling

  • Adding lesson descriptions and summaries

  • Ensuring all links, buttons and downloads work correctly

A calm, thorough setup that helps your course feel professional and easy to use.

Blog Formatting

£25–£40 per post

You write the blog. I format it beautifully.

Includes:

  • Design and layout

  • Adding images

  • SEO basics

  • Scheduling

  • Ensuring consistency with your brand style

A quick, easy way to keep your content flowing.

General Administration

£20-25 per hour

General administration is the steady, behind‑the‑scenes support that keeps your business flowing. It’s the practical, everyday work that frees up your time, reduces overwhelm, and creates a sense of order in your systems. I bring a calm, organised presence to the tasks that often sit at the bottom of your list — the ones that make everything else run more smoothly once they’re handled.

This service is ideal if you’re juggling multiple responsibilities, feeling stretched, or simply want your admin to be held with care and consistency.

Includes:

  • Inbox management — clearing backlog, organising folders, prioritising messages, drafting replies

  • Calendar coordination — scheduling, reminders, meeting prep, gentle structure

  • Document organisation — Drive/Dropbox tidy‑ups, naming systems, accessible filing

  • Data entry — spreadsheets, CRM updates, client records

  • Client onboarding — welcome packs, forms, workflows, smooth first impressions

  • Research tasks — suppliers, tools, quotes, comparisons

  • General admin support — the day‑to‑day tasks that keep your business moving

Everything is delivered with clarity, steadiness, and attention to detail — creating more space for you to focus on your clients, your creativity, and the work you actually want to be doing.

THE PROCESS OF WORKING TOGETHER

Working with me is designed to feel seamless, supportive, and straightforward. Here’s what you can expect from start to finish. I keep things simple:

Discovery Call
We’ll begin with a complimentary call to explore your needs, goals, and challenges. This is a chance for you to share what’s on your plate and for me to suggest the best way forward.

Proposal & Agreement
After our call, I’ll send a tailored proposal outlining the scope of work, timeline, and pricing. Once we agree, we’ll put everything in writing so you know exactly what to expect.

Onboarding
I’ll guide you through a simple onboarding process — gathering logins, brand assets, or key information — so I have everything needed to get started smoothly.

Delivery & Support
Whether it’s a one-off project or ongoing support, I’ll manage the work with efficiency and care, keeping you updated at agreed points along the way.

Review & Next Steps
At the end of the project (or regularly if we’re on a retainer), we’ll review outcomes together and decide what’s next — whether that’s wrapping up, adjusting the package, or continuing our partnership.

Tell me what you need, and I’ll let you know the simplest way to get it done. No long contracts. No overwhelm. Just clear, steady support.

Email: info@dawn-ingram.com