DESIGN AND VIRTUAL BUSINESS SUPPORT

Wooden desk with a laptop, a mug of coffee, a notebook with written notes, a pen, and a smartphone, near a window with natural light.

A retainer package is perfect if you’re running a growing business and want consistent, reliable tech and systems support each month. With this option, you secure a set number of VA support hours on a rolling basis (minimum 3-month commitment), giving you priority access and continuity.

Any additional time beyond your package is charged at £35 per hour. Please note: hours are allocated per month and cannot be carried over.

Retainer Support

Your ongoing partner in business flow.

Running a business means countless moving parts — and you don’t always want to handle them alone. Retainer Support offers you consistent, reliable assistance each month, giving you peace of mind that your digital, creative, and administrative needs are being managed with care.

With this option, you’re not just booking hours — you’re building a partnership. You’ll have priority access to my time and skills, meaning you can delegate confidently and stay focused on what matters most in your business.

Areas I can support on a retainer include:

  • Content creation — newsletters, blogs, social posts

  • Digital integration — automations, booking systems, email flows

  • Podcast editing and scheduling

  • Admin & operations — client follow-ups, document formatting, reporting

  • Creative support — proposals, presentations, branded materials

  • Updating your website

Why choose this option?

  • Priority access and guaranteed availability each month

  • Consistency — the same high-quality support from someone who knows your business inside-out

  • Tailored hours to suit your workload (with clear reporting so you always know where you stand)

  • Person typing on a laptop with multiple computer screens in the background.

    Basic

    Minimum of 5 Hours of support per calendar month

    £175

  • Wooden desk with a laptop, a cup of coffee, a rolled-up notebook, a pen, and a smartphone.

    Bronze

    Minimum of 10 Hours of support per calendar month

    £350

  • A laptop displaying computer code, a Nikon camera lens, a smartwatch, a smartphone, an open notebook with handwritten notes and sketches, a pen, and a set of keys with a keyring, all arranged on a wooden desk.

    Silver

    Minimum of 15 Hours of support per calendar month

    £525

  • Close-up of a woman's hands typing on a laptop keyboard. She wears a smartwatch on her left wrist, a ring with a large gemstone on her right hand, and dark nail polish. The table is wooden, with a glass of wine and a notebook nearby.

    Gold

    Minimum of 20 Hours of support per calendar month

    £700

The Process of Working Together

Working with me is designed to feel seamless, supportive, and straightforward. Here’s what you can expect from start to finish:

Discovery Call
We’ll begin with a complimentary call to explore your needs, goals, and challenges. This is a chance for you to share what’s on your plate and for me to suggest the best way forward.

Proposal & Agreement
After our call, I’ll send a tailored proposal outlining the scope of work, timeline, and pricing. Once we agree, we’ll put everything in writing so you know exactly what to expect.

Onboarding
I’ll guide you through a simple onboarding process — gathering logins, brand assets, or key information — so I have everything needed to get started smoothly.

Delivery & Support
Whether it’s a one-off project or ongoing support, I’ll manage the work with efficiency and care, keeping you updated at agreed points along the way.

Review & Next Steps
At the end of the project (or regularly if we’re on a retainer), we’ll review outcomes together and decide what’s next — whether that’s wrapping up, adjusting the package, or continuing our partnership.

Retainer Support

Looking for reliable monthly support to keep your business running smoothly? Let’s design a retainer that fits your needs.